What the numbers say
1 Jul – 9/10 Sep 2026. Brand is healthy. Non-brand is the opportunity. Why Hire and the pillar programme are how we take it.
Search Console
Web search
Demand exists. Clicks do not.
Cutover did not tank branded search. It also did not create non-branded clicks. That is the Q4 organic job.
Source: Google Search Console export · 1 Jul–9 Sep 2026 · Search type Web
258Clicks
43.3kImpressions
0.60%CTR
20.6Avg position
182UK clicks
| Clicks | Impressions | CTR |
| Brand (crm insights and close variants) | 96 | 636 | 15% |
| Non-brand | 21 | 27,346 | 0.08% |
“crm insights” alone is 96 of 258 clicks. Consultant queries already show (independent CRM consultants UK at position 5.4, UK CRM consultants at 5.6) with zero or one click. Implementation is page 4–5 with zero clicks. The consultants service page has 1,334 impressions and 1 click at position 34.7.
Biggest CTR leak on the site: 5 common CRM mistakes, 9,981 impressions, 9 clicks, 0.09% CTR, position 9.4. That is a title and meta job, not another article. Why Hire is live so those page-one consultant queries finally have a page worth clicking.
- UK CTR 0.93% vs US 0.08% on 15.7k US impressions. Optimise for the UK. Ignore US bloat.
- Jul 124 clicks / Aug 104. Position worsened (16.5 → 24.8) while CTR ticked up. No degradation of brand. No lift of non-brand.
Microsoft Clarity
On-site
People arrive, then leave
Source: Clarity dashboard · 1 Jul–10 Sep 2026. 22% of sessions flagged as bots. Quote human behaviour, not raw totals, when it matters.
712Sessions (159 bots)
641Unique users
1.17Pages / session
47%Avg scroll
73sActive time
6.9sLCP (too slow)
- Contact us is the strongest on-site event (30 sessions, 4.2%). Form submit 9. Subscribe 2.
- Google referred 127 sessions. LinkedIn referred 9. Everyday CTA in Q3 did not move site traffic.
- Top pages: Home 258, Team 91, Contact 53. The homepage has to convert; people do not walk the site.
- WordPress leftovers still throwing JS errors (wp is not defined, tcb_front). staging12 is still in the Clarity project.
Aimfox
Network, no ask yet
437 new connections, zero messages
Source: Aimfox campaign export · 10 Sep 2026. Active campaign: CRM Insights May ’26 Network Expansion.
1,575Connection requests sent
437Accepted (~28%)
1,592Profile views
0Follow-up messages
The graph grew. Nobody was asked to take a scorecard, join the beta, or read Why Hire. That ask waits until Form Fill capture is a real form, then we use it.